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Amy Gallo - Expert in Conflict, Communication & Workplace Dynamics; Contributing Editor, Harvard Business Review

Amy Gallo

LocationTravels from Providence, RI, USA
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About Amy Gallo

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Books by Amy Gallo

Communicate Better with Everyone (HBR Working Parents Series) - Book by Amy Gallo

Communicate Better with Everyone (HBR Working Parents Series)” (2021)

Conduct more productive conversations. As a working parent, you lead meetings, advocate for your children, and make presentations that win clients—all with ease. But when your personal life spills into your professional life—whether it's negotiating a schedule change with your boss or talking to your spouse about responsibilities at home—it can be a challenge to communicate effectively and reach agreement. Communicate Better with Everyone provides the expert advice, sample language, and practical solutions you need to help you have more productive conversations with everyone, from your manager to yourself. You'll learn to: Discuss your career and family commitments with your boss Set boundaries—and stick to them Create a safe environment for open, honest conversations Decide whether—and what—to disclose when facing a personal crisis Talk back to your inner critic The HBR Working Parents Series with Daisy Dowling, Series Editor, supports readers as you anticipate challenges, learn how to advocate for yourself more effectively, juggle your impossible schedule, and find fulfillment at home and at work. Whether you're up with a newborn or planning the future with your teen, you'll find the practical tips, strategies, and research you need to make working parenthood work for you.

HBR Guides to Emotional Intelligence at Work Collection (5 Books) (HBR Guide Series) - Book by Amy Gallo

HBR Guides to Emotional Intelligence at Work Collection (5 Books) (HBR Guide Series)” (2017)

Emotional intelligence has been shown to be more important than other competencies in determining outstanding leadership. Emotions drive some of our most critical professional interactions--whether you're inspiring your team to higher performance, persuading your boss to see something from your point of view, dealing with difficult colleagues, or managing your own stress level. Indeed, knowing how to manage emotions has become one of the crucial criteria in hiring and promotion.This specially priced five-volume set includes books from the HBR Guide series on the topics of Emotional Intelligence, Office Politics, Dealing with Conflict, Managing Stress at Work, and Managing Up and Across.You’ll learn how to:Monitor and channel your moods and reactionsDetermine your emotional intelligence strengths and weaknessesDeal with difficult peopleUnderstand when to resolve a conflict head-on--and when to let it goInfluence others across the organizationBuild supportive alliances with coworkers and colleaguesHandle workplace stress in productive waysArm yourself with the advice you need to succeed on the job with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

HBR Guide to Dealing with Conflict (HBR Guide Series) - Book by Amy Gallo

HBR Guide to Dealing with Conflict (HBR Guide Series)” (2017)

While Some Of Us Enjoy A Lively Debate With Colleagues And Others Prefer To Suppress Our Feelings Over Disagreements, We All Struggle With Conflict At Work. Every Day We Navigate An Office Full Of Competing Interests, Clashing Personalities, Limited Time And Resources, And Fragile Egos. Sure, We Share The Same Overarching Goals As Our Colleagues, But We Don't Always Agree On How To Achieve Them. We Work Differently. We Rub Each Other The Wrong Way. We Jockey For Position. How Can You Deal With Conflict At Work In A Way That Is Both Professional And Productive--where It Improves Both Your Work And Your Relationships? You Start By Understanding Whether You Generally Seek Or Avoid Conflict, Identifying The Most Frequent Reasons For Disagreement, And Knowing What Approaches Work For What Scenarios. Then, If You Decide To Address A Particular Conflict, You Use That Information To Plan And Conduct A Productive Conversation. The Hbr Guide To Dealing With Conflict At Work Will Give You The Advice You Need To: Understand The Most Common Sources Of Conflict Explore Your Options For Addressing A Disagreement Recognize Whether You--and Your Counterpart--typically Seek Or Avoid Conflict Prepare For And Engage In A Difficult Conversation Manage Your And Your Counterpart's Emotions Develop A Resolution Together Know When To Walk Away-- Conflict At Work Is Inevitable, But It Doesn't Have To Be Destructive / Linda Hill -- Introduction: A Practical Plan For Dealing With Conflict -- Take It Step-by-step -- Section 1. Preparing For Conflict Before It Happens: 1. Types Of Conflict -- Identify The Source -- 2. Your Options For Handling Conflict -- Different Situations Call For Different Approaches -- 3. Recognize Your Natural Tendency -- Most Of Us Fall Into One Of Two Camps -- Section 2. Managing A Conflict: 4. Assess The Situation -- Understand The Players And The Larger Context -- 5. Get Ready For The Conversation -- Don't Rush In -- 6. Have A Productive Conversation -- Listen And Be Heard -- Section 3. Resolving A Conflict: 7. Get To A Resolution And Make A Plan -- Collaborate To Find A Creative Solution -- 8. Repair The Relationship -- Rebuild Trust And Move On -- 9. Navigate Common Situations -- What To Do If... By Amy Gallo. Includes Bibliographical References And Index.

HBR Guide to Building Your Business Case (HBR Guide Series) - Book by Amy Gallo

HBR Guide to Building Your Business Case (HBR Guide Series)” (2015)

Get your idea off the ground. You’ve got a great idea that will increase revenue or boost productivity—but how do you get the buy-in you need to make it happen? By building a business case that clearly shows your idea’s value. That’s not always easy: Maybe you’re not sure what kind of data your stakeholders will trust. Or perhaps you’re intimidated by number crunching. The HBR Guide to Building Your Business Case, written by project management expert Raymond Sheen, gives you the guidance and tools you need to make a strong case. You’ll learn how to: Spell out the business need for your idea Align your case with strategic goals Build the right team to shape and test your idea Calculate the return on investment Analyze risks and opportunities Present your case to stakeholders

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