Heather Penney

Heather “Lucky” Penney humbly recounts her experience on 9/11, delivering a powerful reflection of that fateful morning. Your audience will feel the urgency and emotion of the Fighter Squadron as officers desperately worked together with one mission focus: Get jets airborne to protect the Capitol. In this moment of crisis, what mattered was clear. But how can leaders find clarity outside of crisis when addressing group culture may feel like a minefield? Leaders must align their organizational culture with their mission. This means establishing shared norms, values, behaviors, and codes that are directly tied to mission execution. High-performing teams rely on culture to establish trust, build esprit de corps, and enforce performance standards. Lucky was the first and only woman in her fighter squadron, and the only female combat pilot in her Wing during the initial hostilities of Operational Iraqi Freedom. “The other squadron took a firm stance against women in combat, bluntly stating that they would not fly with any women.” Lucky shares how dysfunctional culture can degrade mission performance, and how “a mission-focused culture enabled us to reach a higher level of performance, and at the same time be more inclusive and diverse – because what matters is mission, not what color, gender, sexuality, or political party you are. Mission is the common purpose that helps us find the common in each other.” This lens of mission-purpose enables leaders to go beyond core values to directly map culture to their desired outcomes. Book Heather “Lucky”