Jonathan Raymond

Your most vital team members are burned out and looking for new opportunities. Your culture surveys show that leaders aren’t holding underperformers accountable. And the pandemic has proven that employees will leave a job if it doesn’t connect to their values and goals. With fierce competition for talent and people more frequently resigning, you need to act quickly and thoughtfully. Perks and raises alone won’t cut it. You have to give people a meaningful reason to stay. That reason is a manager who doesn’t see themselves as a taskmaster but rather as a facilitator. And a facilitator of personal growth and development knows that if their people are happier, more engaged, and challenged, the business results will follow.

This session will describe a proven approach to get managers to stop tracking task lists and start developing people, resulting in a high-performance culture with happy employees. Learn the three steps to improve retention - one conversation at a time - while you do the following:

• Shift your mindset from micromanager to coach
• Create a compelling mission for each role that reports to you
• Give developmental feedback that sparks motivation and not defensiveness
• Bring it all together in simple, human conversations during one-on-ones