Larry Johnson

A presentation of the good, the bad, and the wonderful aspects of one family’s journey through the health care system

While on a bicycling vacation in 2003, CJ Johnson, wife of well-known author, speaker and corporate culture expert Larry Johnson was involved in an accident that changed their world. Despite wearing a helmet, CJ sustained a closed-head injury that put her in a coma for eight weeks, and a persistent vegetative state for seven months. Going from hospitalization in intensive care, to skilled nursing facilities to home health care, CJ and Larry experienced first-hand what it’s like to be served by caregivers, technicians, nurses, doctors, therapists, administrators.

Inspirational This presentation is Larry’s personal story about that journey. It is guaranteed to touch the hearts of the audience and make them glad they have chosen their noble profession.

Informative It also shows the audience some of the flaws in the health care system as seen from his personal experience, and offers concrete suggestions to correct those flaws. It also celebrates the good that the tremendous good that health care offers to its clients and their families.

Audience takeaways 1. A fresh commitment to providing superlative care. 2. Scheduling suggestions that will improve patient/resident satisfaction scores. 3. Techniques for motivating caregivers so they take even better care. 4. Criteria for culling mediocre staff from your winners. 5. A fresh approach for creating a culture of accountability where everyone takes responsibility for excellent care. 6. One critical idea for reducing employee turnover. 7. A new awareness of the negative behavior patterns that staff can sometimes slip into and what to do about it. 8. New energy for delivering care for residents, patients and clients.

For Caregivers – this version focuses on actual caregivers and is designed to remind them of the basics and celebrate them for the challenging and rewarding work they do.

For Managers: this version includes the inspiration of the Caregiver version, but also includes what managers can do to build a culture of accountability where staff are more likely to take responsibility for delivering the quality of care patients and residents deserve.