Mandi Stanley

During this highly customized interactive session, participants will learn: A proven technique for writing crystal-clear learning objectives and instructions, including good and bad examples How to describe a complicated subject in clear and concise terms What to do when you can’t avoid using technical jargon How to make sure technical documents are absolutely error free Language guidelines for better receptivity such as non-inflammatory language, gender-neutral references, and attention to tone How to eliminate clichés and “smothered verbs” from documentation How to use mapping for instructional writing in technical documents How to distinguish among the prewriting, writing, and rewriting phases A step-by-step process for editing and proofreading your final draft (it works every time) Quick tips in slide preparation Quick and easy guidelines for technical content delivery