“Michel is a great speaker and one who knows his stuff. He makes you think deeply about the message you're sending and what it is that you do, so that you can send that message with integrity.”
We’ve all been there. You’ve got a high stakes presentation or conversation, and the people in front of you are nodding politely, but all the while, the little voice in the back of their minds is telling them all the reasons why they just. won't. agree.
Congratulations, you've experienced ‘Crossed-Arm Syndrome’!
Your listeners have a brick wall of belief about something — and that belief is the biggest driver for their decisions and behavior. It could be based on actual fact, or fiction, a hunch, a fear, a stereotype, or a skepticism, but whatever it is, no amount of data is going to convince them otherwise.
Neuroscience to the rescue.
You see, neuroscience teaches us that we build up beliefs and views of the world through a process called Bayesian learning. The end result is like a brick wall of strongly held beliefs. There's no use fighting it, but neuroscience also teaches us that our brains are wired to place greater emphasis on emotion... and there's no better way to combine facts and emotion than in a story.
If you're in sales trying to convince a prospect that your product or service is superior... Or.. if you're a start-up trying to persuade investors to invest in your next great idea... Or.. if you're a business leader espousing the company values to your team... telling a brief but strategically crafted story to overcome Crossed-Arm Syndrome may be the most valuable new skill you can get this year.
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