Mitchell Friedman, Ed.D., APR

Have you ever worked with someone who, on the one hand, seems agreeable and easy to get along with? But on the other hand, they indirectly resist others’ demands and avoid direct confrontation at all costs? If so, you’re dealing with an individual who displays signs of passive-aggressiveness.

Passive-aggressive behavior confuses and maddens. Coworkers often feel ill-equipped to respond to it. This program will help to fill this need. You’ll gain insight and acquire tools to help you work productively with anyone who might speak, act, and think in a passive-aggressive fashion.

Program participants will learn:

•Characteristics of passive-aggressive individuals; •Signs and examples of passive-aggressive behaviors; •The not-so-subtle language of passive-aggressiveness; •Why people display passive-aggressive tendencies; and, most importantly, •Strategies for managing the potentially pernicious consequences of passive-aggressiveness in the workplace

In short, this informative program promises two things. First, it will help you to improve your abilities to recognize passive-aggressiveness. Second, you’ll learn how to respond constructively to such incidents.