Ashley Dedmon
About Ashley Dedmon
Speech topics
Amplifying the Consumer Voice: Increasing Productivity and Business
Incorporating the consumer voice into your organizational strategy is essential for driving business growth and productivity. This session explores how to gather, analyze, and leverage customer feedback to enhance service delivery, foster innovation, and create a competitive edge. By truly understanding your customers, you can align your business offerings with their needs and expectations.
Support for Organizational Health, Business Growth, and Employee Culture:
- Fosters a customer-centric culture, boosting employee satisfaction as they witness their impact on customer happiness.
- Enhances business growth by continuously adapting and innovating based on consumer insights.
- Improves productivity by streamlining processes and reducing inefficiencies in response to customer feedback.
Attendee Results:
- Learn techniques for effectively collecting and analyzing customer feedback.
- Gain skills in integrating consumer insights into business strategies and operations.
- Understand how to foster a customer-focused culture that empowers employees.
Speaking videos
Books by Ashley Dedmon
“The Big Family Trip: Helping Families To Share Their Family Health History” (2024)
Are you having a conversation with your children about family health? The Big Family Trip aims to encourage families to discuss family health history with each other so that family members are knowledgeable and have the information they need to make informed lifestyle and health decisions with their doctors. Ava, Brayton, and Callie are going on a trip to their first family reunion for Mom’s side of the family. A family reunion is when the family comes together to see each other, celebrate the blessings of life, and remember the good old days. This family reunion is special because they will learn about our family’s health history. What most excites them are the family games they have been preparing for, so this is not an ordinary trip. It’s a BIG FAMILY TRIP! The Big Family Trip, the second book in the Pink Legacy Kids series, is not just a story. It's a valuable resource that can kickstart health conversations in your family. It's designed to make these discussions engaging and informative, ensuring that your children are well-equipped to understand and manage their health.
“The Big Discovery: Assisting Families Through a Breast Cancer Diagnosis” (2023)
The story of a breast cancer diagnosis, written by Ashley Dedmon, MPH, CHES®, serves as an educational tool to assist families and children in navigating through a breast cancer journey. This resource aims to help facilitate one of the difficult conversations a mother could have with her children to help them understand the importance of early detection, testing, and the diagnosis of breast cancer. The treatment process is introduced but left open so families can navigate their options and make informed decisions. This educational resource provides stories from mothers who have traveled a similar journey and have had this difficult conversation with their child(ren). The glossary and open-ended questions help prompt dialogue and check for understanding. There are also free education activities for children and resources for the entire family.
“The Big Discovery” (2018)
The Big Discovery
At a glanceAshley Dedmon
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