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Belinda Parmar - Empathy & Transformation Expert, Author, Corporate Activist

Belinda Parmar

Profile updated April 16, 2025
LocationTravels from London, UK
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About Belinda Parmar

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Driving Customer Service

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AI won’t fix the real issue with customer service

Belinda Parmar OBE is CEO of The Empathy Business, an award-winning consultancy, and a Non-Executive Director for the Ministry of Defence. A trained lawyer and Barrister, she specialises in integrating empathy into AI and the corporate world.

Books by Belinda Parmar

The Empathy Era: Women, Business and the New Pathway to Profit - Book by Belinda Parmar

“The Empathy Era: Women, Business and the New Pathway to Profit” (2014)

Little Miss Geek: Bridging The Gap Between Girls And Technology - Book by Belinda Parmar

“Little Miss Geek: Bridging The Gap Between Girls And Technology” (2012)

Little Miss Geek: Bridging The Gap Between Girls And Technology

Topics

Personal GrowthEmotional IntelligenceInnovationThought LeadershipDisruptive ThinkingDiversity & InclusionDEILeadershipFemale LeadershipEmpowermentWomen in BusinessBusiness ConsultingCustomer Experience

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