Bruce Tulgan
About Bruce Tulgan
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The Art of Being Indispensable at Work Program Topic
In today’s high-stakes, high-collaboration workplace, knowing how to work together and get things done is more important than ever. Bruce provides anyone, at any level, with the tools, insight, and best practices they need to align on the chain of command and build their reputation as an indispensable, go-to member of the organization.
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The Great Generational Shift
Since 1993, we have been tracking the “Great Generational Shift” underway in the workforce and we remain committed to updating our research every year in this white paper. To date, our primary research has included...
Books by Bruce Tulgan
“The Art Of Being Indispensable At Work: Win Influence, Beat Overcommitment, And Get The Right Things Done” (2020)
What's The Secret To Being Indispensable--being A True Go-to Person--in Today's Workplace? With New Technology, Flatter Organizations, Far-flung Virtual Teams, And Constant Change, Getting Things Done At Work Is Tougher And More Complex Than Ever. We're In The Midst Of A Collaboration Revolution--but Sometimes It Feels More Like A Meltdown. Managers And Executives Are Trying Harder Than Ever To Keep Up And Stay Effective, Relying On Cross-functional Coordination, Better Planning And Resource Sharing, Simplified Processes, And Speeded-up Work. It's A Herculean Challenge, And People Are Struggling. Overcommitment Grows And Burnout Looms. But Even Amid The Seeming Chaos Of The Matrix Organization--where You Are Constantly Being Asked To Do Things By People Who Aren't Your Boss, And Where You Must Ask Things Of Others Who Don't Report To You--there Is Always That Special Person Who Seems Indispensable, Who Seems To Thrive On Complexity, And Who Is Able To Stay Focused And Positive And Get The Right Things Done: This Is The Go-to Person. In This Game-changing Yet Practical Book, Talent Guru And Bestselling Author Bruce Tulgan Reveals The Secrets Of The Go-to Person In Our New World Of Work. Based On An Intensive Study Of People At All Levels, In All Kinds Of Organizations, Tulgan Shows How Go-to People Not Only Behave Differently, But Also Think Differently, Basing Their Decisions And Actions On Their Own Personal Influence Rather Than On Any Formal Designation Of Authority. At The Heart Of The Go-to Person's Unique Credo Are The Basics Of The Ask And The Response--a Powerful Reimagining Of How To Say Yes And When To Say No. Nearly A Century Ago, Dale Carnegie's Classic How To Win Friends And Influence People Propelled Millions Of Readers Up The Ladder Of Success. Now, In A World Of Work Where You Truly Need To Interact With Everybody, Tulgan Provides The New Must-read Guidebook For Achieving Real Influence And Learning To Thrive When The Guardrails Of Traditional Management Are Pulled Away.
“The 27 Challenges Managers Face: Step-by-Step Solutions to (Nearly) All of Your Management Problems” (2014)
For more than twenty years, management expert Bruce Tulgan has been asking, “What are the most difficult challenges you face when it comes to managing people?” Regardless of industry or job title, managers cite the same core issues—27 recurring challenges: the superstar whom the manager is afraid of losing, the slacker whom the manager cannot figure out how to motivate, the one with an attitude problem, and the two who cannot get along, to name just a few. It turns out that when things are going wrong in a management relationship, the common denominator is almost always unstructured, low substance, hit-or-miss communication. The real problem is that most managers are “managing on autopilot” without even realizing it—until something goes wrong. And if you are managing on autopilot, then something almost always does. The 27 Challenges Managers Face shows exactly how to break the vicious cycle and gain control of management relationships. No matter what the issue, Tulgan shows that the fundamentals are all you need. The very best managers hold ongoing one-on-one conversations that make expectations clear, track performance, offer feedback, and hold people accountable. For every workplace problem—even the most awkward and difficult—The 27 Challenges Managers Face shows how to tailor conversations to solve situations familiar to every manager. Tulgan offers clear approaches for turning around bad attitudes, reducing friction and conflict, improving low performers, retaining top performers, and even addressing your own personal burnout. The 27 Challenges Managers Face is an indispensable resource for managers at all levels, one anyone managing anyone will want to keep on hand. One challenge at a time, you’ll see how the most effective managers use the fundamentals of management to proactively resolve (nearly) any problem a manager could face.
“It's Okay to Be the Boss Deluxe Facilitator's Guide Set” (2009)
Fight the Undermanagement Epidemic Too many of today's supervisors, managers, and leaders are failing their staff and their organizations by "undermanaging." Falling victim to the empowerment craze of the last decade, they seem to have forgotten what it means to be the boss and are chronically undermanaging their employees. They do not take charge on the day-to-day business basics. They don't spell out expectations. They don't keep track of performance measurements. They don't correct mistakes or reward success. It's Okay to Be the Boss Deluxe Facilitator’s Guide offers consultants, trainers, and human resource professionals a hands-on guide for conducting a dynamic workshop that will give anyone who manages (from seasoned executives to new supervisors) the information they need to become a great boss who is highly engaged when leading, managing, and supervising their employees. Bruce Tulgan -- an expert in workplace issues -- explains the common obstacles to becoming an engaged manager and reveals which obstacles can be controlled and shows how to control them. Tulgan also offers effective strategies for working around obstacles that cannot be controlled. The workshop explains eight back-to-basics techniques that clearly show how managers at all levels can become capable and highly-engaged and develop the confidence and skills to: •Manage everyday and conduct effective regular one-one-ones with direct reports and others. •Talk like a performance coach and communicate clearly and effectively. • Work effectively with each direct report individually and acknowledge their strengths and weaknesses. •Create an environment that holds employees accountable. •Make expectations of employees clear by telling people what to do and how to do it. •Monitor, measure, and document employee performance. •Solve small problems before they become big problems. •Tie rewards to performance. It's Okay to Be the Boss Deluxe Facilitator’s Guide contains everything you need to conduct a full-day workshop including an introduction to the model, a script for training delivery, a PowerPoint slide deck, short instructional videos, a sample Participant Workbook, plus a copy of the best-selling book It’s Okay to Be the Boss: The Step-by-Step Guide to Becoming the Manager your Employees Need.
“It's Okay to Be the Boss: Participant Workbook” (2009)
A companion to the dynamic It's Okay to Be the Boss: The Management Workshop, this Participant Workbook is a hands-on resource that will help you learn how to overcome the common obstacles to becoming an engaged manager. You will gain a clear understanding of which management challenges can be controlled, along with tips and techniques for effectively controlling them. You will also discover the proven strategies for working around issues that cannot be avoided or controlled. The It's Okay to Be the Boss: The Management Workshop leads you through a series of eight back-to-basics techniques that clearly show how to develop the skills that will enhance your management abilities and help you Build relationships of trust and confidence with employees Delegate tasks, responsibilities, and projects Keep employees focused and moving in the right direction Increase productivity, quality, retention of high-performers, and turnover among low-performers Sharply reduce waste, inefficiency, errors, down-time, and conflict among employees It's Okay to Be the Boss:The Management Workshop will help you incorporate into your daily routine the time-tested management techniques that spell success—tracking employee performance, correcting failure, and rewarding success.
“Its Okay to Manage Your Boss: The Step-by-Step Program for Making the Best of Your Most Important Relationship at Work” (2010)
Get what you need from your boss In this follow-up to the bestselling It's Okay to Be the Boss, Bruce Tulgan argues that as managers demand more and more from their employees, they are also providing them with less guidance than ever before. Since the number one factor in employee success is the relationship between employees and their immediate managers, employees need to take greater responsibility for getting the most out of that relationship. Drawing on years of experience training managers and employees, Tulgan reveals the four essential things employees should get from their bosses to guarantee success at work. Shows employees how to ask for what they need to succeed in their high-pressure jobs Shatters previously held beliefs about how employees should manage up Outlines what employees must get from their managers: clear expectations; the skills needed to perform their jobs; honest feedback, recognition or rewards A novel approach to managing up, It's Okay to Manage Your Boss is an invaluable resource for employees who want to work more effectively with their managers.
At a glanceBruce Tulgan
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