“I first saw Dianna at ASTD International in 2000. She was, and is, a dynamic presenter. In addition, Dianna has written more books than you would think humanly possible. Her many works have helped learning professionals, business people, and every day folks in multiple positive ways. She is a true guru in the training industry whom I am proud to know. Read one of her books today!”
How do you handle someone who continually upstages you in a formal presentation setting? How do you respond to someone citing statistics and data with which you’re unfamiliar? How do you react when your boss or client changes the course of your discussion in midstream? Adding “the finishing touches” will help you be yourself in front of a group of 3 or 300. You’ll learn to think on your feet, handle tough questions and situations, facilitate discussion among strong personalities, and build rapport with the group—whatever its size. Audiences will learn to—





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