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Doug Lipp - Former Head of Training at Walt Disney University, Best-Selling Author, Business Consultant, Leadership & Customer Service Expert

Doug Lipp

Profile updated September 29, 2025
Highly Reviewedhighly-reviewed
LocationTravels from Sacramento, CA, USA
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$20,000 - $30,000
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About Doug Lipp

Doug was the exact fit for our summit! Overall, it was a GREAT experience.

Kellie Iannone, FirstKey Homes
Zack Kass
Eric Boles
Daymond John
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Lessons from Disney U: The Wonderful World of an Enduring Brand

Disney stands the test of time as the ultimate icon of applied imagination. How did Walt Disney create “The Happiest Place on Earth?” What are the secrets behind its employee development dynasty? And how does it reinforce its organizational values, culture and brand on a day-to-day basis? During this animated and high-energy program, you’ll learn how Disney continues to capture and inspire the hearts and minds of thousands of employees around the globe through an unwavering devotion to the core values established by Walt himself. Learn how Disney University Founder Van France has brought to life — for generations of employees —Walt’s timeless values of Innovate, Support, Educate and Entertain.

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Media coverage

Leadership consultant Doug Lipp gained his confidence at Sac State

Doug Lipp created his own major at Sac State – a master’s in international business communication – and used it to launch a career as a successful business speaker and author.

Roseville Chamber wants to bring a little magic to event ...

Doug Lipp, the former head of training at Disney University, will speak at the Roseville Chamber of Commerce's annual business, networking and economic ...

Books by Doug Lipp

Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees - Book by Doug Lipp

Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees” (2013)

The Changing Face of Today's Customer: Strategies for Attracting and Retaining a Diverse Customer and Employee Base In Your Local Market - Book by Doug Lipp

The Changing Face of Today's Customer: Strategies for Attracting and Retaining a Diverse Customer and Employee Base In Your Local Market” (2007)

Even Monkeys Fall From Trees - Book by Doug Lipp

Even Monkeys Fall From Trees” (2001)

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