Doug Stephens

In a future where AI becomes central to almost every major retail enterprise, how will any business develop and maintain significant competitive advantage? If a brand has dominated primarily by making faster and more accurate operational decisions than their competitors, how will they fare when all their competitors are using artificial intelligence to guide and speed skillful decision-making? If another organization has dominated by controlling efficiencies in their supply chains, how will they compete when all retailers possess the same capability via AI?

Join Doug Stephens as he lifts the curtain on the myriad ways that AI will shape value along every aspect of the supply, value chain and customer experience. See examples of leading-edge retail companies pioneering AI applications. And discover the surprising secret to maintaining competitive dominance in the new AI arms race.