Dr. Chloe Carmichael

Today’s workplace requires employees to navigate sensitive topics with precision, emotional intelligence, and professionalism. In this timely keynote, Dr. Chloe equips leaders and teams with psychologically grounded tools and techniques to communicate clearly, reduce unnecessary conflict, and preserve trust—without walking on eggshells. Based on her new book, Can I Say That? Why Free Speech Matters and How to Use It Fearlessly, this talk helps teams and organizations foster thoughtful dialogue while maintaining strong culture, morale, and performance.

WHAT ATTENDEES WILL LEARN:

Attendees learn over a dozen practical tools for both speaking up and exercising self-restraint in high-stakes workplace conversations, including:

• Reflective Listening - Learn how to reduce defensiveness and escalation in real time by helping others feel accurately heard —leading to clearer communication, faster alignment, and fewer misunderstandings.
• Owning Past Self-Censorship - Gain a way to acknowledge prior silence without losing credibility, allowing you to speak up with greater clarity, confidence, and professional authority going forward.
• Thought Replacement - Develop the ability to interrupt emotionally charged thinking in real time, helping you respond calmly, reduce escalation, and model emotionally regulated communication for others.