Dr. Paul White

Tension among employees and managers who are members of different generations continues to be an issue. As a psychologist, Dr. White has investigated the issues which seem to underlie much of the tension experienced. The answers may surprise you. In this session, Dr. White will discuss the question, “Are ‘generational issues’ really generational?”, and offer other potential explanations for the behaviors observed. He will also help participants understand why (and when) we feel respected and disrespected, and practical steps to take to address the issue. Finally, he will offer reasons why younger employees seem to have less of a work ethic and what can be done to reduce the tension around this perception.