Haydn Shaw

When they announce changes, leaders tell their people that change is now a fact of life. But there is another fact of life: people respond to change in six ways. When leaders and managers ignore the 6 Change Reactions, they make change harder than it needs to be. But you and your leaders can create a change wave rather than struggle to push the change forward. This humorous, fast paced session presents a breakthrough approach to change. You’ll understand The 6 Change Reactions and… • why change programs backfire • why trying to help people change is keeping them from changing • how to map your team or organization on the 6 Change Reactions curve • why many change teams die a slow death after going in circles until the forward-thinking people disengage • how to set up a team for a quick start • how to find and train change salespeople who can convince the critical few that will move the change forward • how to help the three negative reactors use their negativity to speed things up rather than bog them down • how to deal with the one percent hard core resisters so they don’t ruin everything You’ll never look at your people the same way again, and they will love you for it.