Jacqueline Carter
About Jacqueline Carter
Speech topics
Compassionate Leadership: How to Do Hard Things in a Human Way
Many leaders think they need to choose between being a good human being or tough, effective leader. But this dichotomy is false. Leaders who combine business wisdom with human compassion drive the highest levels of employee engagement, loyalty, resilience, and performance. They can navigate global turmoil and organizational uncertainty in today’s business landscape with better results and higher commitment from their employees. This interactive and engaging talk leverages research, stories, and key insights from the speaker’s book published by Harvard Business Review, Compassionate Leadership: How to Do Hard Things in a Human Way. In this session: learn how to navigate tough conversations and leadership challenges with care for your people; discover new, eye-opening research on the exponential benefits of combining human compassion with business wisdom; learn why compassion is critically different from empathy; assess your own leadership capabilities; learn a memorable framework; and gain practical tips for fostering psychological safety and trust.
Speaking videos
Books by Jacqueline Carter
“Compassionate Leadership: How to Do Hard Things in a Human Way” (2022)
Compassionate Leadership: How to Do Hard Things in a Human Way
“The Mind of the Leader” (2018)
Join the global movement that's making corporations more people-centric to achieve great results.The world is facing a global leadership crisis. Seventy-seven percent of leaders think they do a good job of engaging their people, yet 88 percent of employees say their leaders don't engage enough. There is also a high level of suffering in the workplace: 35 percent of employees would forgo a pay raise to see their leaders fired.This is an enormous waste of human talent--despite the fact that $46 billion is spent each year on leadership development.Based on extensive research, including assessments of more than 35,000 leaders and interviews with 250 C-level executives, The Mind of the Leader concludes that organizations and leaders aren't meeting employees' basic human needs of finding meaning, purpose, connection, and genuine happiness in their work.But more than a description of the problem, The Mind of the Leader offers a radical, yet practical, solution. To solve the leadership crisis, organizations need to put people at the center of their strategy. They need to develop managers and executives who lead with three core mental qualities: mindfulness, selflessness, and compassion.Using real-world inspirational examples from Marriott, Accenture, McKinsey & Company, LinkedIn, and many more, The Mind of the Leader shows how this new kind of leadership turns conventional leadership thinking upside down. It represents a radical redefinition of what it takes to be an effective leader--and a practical, hard-nosed solution to every organization's engagement and execution problems.
“One Second Ahead: Enhance Your Performance at Work with Mindfulness” (2015)
One Second Ahead: Enhance Your Performance at Work with Mindfulness
At a glanceJacqueline Carter
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