James D. Feldman, CSP, CITE, CPIM, CPT

Jim works with any size organization to help uncover and discover better processes and procedures. He brings in plenty of outside perspectives with real world case studies. Whether the focus is team building, customer service, or innovative problem solving, all of the topics can be adapted to workshops, breakouts, and seminars.

He engages the audience by creating an atmosphere of experimentation. The workshop and facilitation process helps to create a stimulating work environment. And throughout the workshop Jim recognizes that great creative thnking must be rewarded. Whether its a field trip or dinner with the CEO these incentives tend to have a significant ROI.

Jim encourages your audience to create creative thinking partnerships with consumers, and understand the context of their everyday lives. By providing questions and tools that 'deep dive' into seeing your customers as more who they are not what they are he demonstrates how their lifestyles, values, need and emotions can be leveraged for greater 'wallet share.' These workshops are a road map to creating a passionate, inter-connected departments with more functional diversity. Upon completion attendees will have learned how to develop 'team expertise' that breeds conventional wisdom.

They will start to look for ways to collaborate with a wider range of creative thinkers. They will know their brains and how to distinguish themselves by being more aggressive in the pursuit of ideas and strategies that encourage right brain thinking, creating an inspiring environment, and fostering an atmospher of experimentation.