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James (Jim) Kalbach - Experience Design & Strategy Expert; Chief Evangelist at Mural; Author of "Mapping Experiences"; Co-Founder of JTBD Toolkit

James (Jim) Kalbach

Profile updated June 1, 2026
LocationTravels from Jersey City, NJ, USA
$
$5,000 - $10,000
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About James (Jim) Kalbach

Lori Cheek
Dennis Snow
Ian Spalter
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Books by James (Jim) Kalbach

The Jobs to be Done Playbook Align Your Markets, Organizations, and Strategy Around Customer Needs - Book by James (Jim) Kalbach

The Jobs to be Done Playbook Align Your Markets, Organizations, and Strategy Around Customer Needs” (2020)

The Jobs to be Done Playbook Align Your Markets, Organizations, and Strategy Around Customer Needs

Designing Web Navigation: Optimizing the User Experience - Book by James (Jim) Kalbach

Designing Web Navigation: Optimizing the User Experience” (2007)

Designing Web Navigation: Optimizing the User Experience

Collaborative Intelligence The New Way to Bring Out the Genius, Fun, and Productivity in Any Team - Book by James (Jim) Kalbach

Collaborative Intelligence The New Way to Bring Out the Genius, Fun, and Productivity in Any Team” (2023)

Collaborative Intelligence The New Way to Bring Out the Genius, Fun, and Productivity in Any Team

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