Janine Hamner Holman

The top issue on the minds of C-Suite Execs? Attraction and retention of top talent. A big problem? Workplace incivility.

Harvard Business Review found that 99% of workers reported that they experienced incivility in the workplace! The cost of incivility on corporate bottom lines is staggering and the younger workers will quickly leave an organization whose values and behaviors don’t match their own.

By introducing a seemingly "small" concept – civility – organizations can turn the tide. This talk focuses on the impact of toxic cultures, why we are reticent to take on culture, why it’s critical that we focus on increasing the cultural health of our organizations, and specific things that anyone can do – today – to create a positive impact on their cultures.

Attendee Results:

• Understanding the impact of workplace incivility and why it’s critical for organizations to address.
• Develop an understanding of what workplace incivility is – how to spot it and what to do when it happens.
• Specific actions participants can take today to increase workplace civility.
• Understanding key elements of creating an organizational culture of civility and belonging and how to move towards its creation.