There are few things more uncomfortable than giving and receiving feedback. Judgment, worry, disappointment, pain – when these deeply-felt emotions enter the conversation, they can complicate relationships, crimp performance, and diminish trust. To create a fearless feedback culture, we need to change its tone and trajectory – starting with a bolder mindset and message.
In this interactive and evidence-based talk, you’ll discover the power of partnership with “feedforward,” a fearless feedback approach that amplifies strengths, promotes dialogue, and focuses on future success instead of past failure – creating performance partnerships built on real talk and genuine relationships.
Driven by research and practice, feedforward shifts the dynamics of traditional feedback from blame to contribution, accountability to autonomy, and ratings to growth. Through a lively blend of storytelling, science and strategies, you’ll learn powerful techniques that increase employee agency and resilience, make difficult conversations more manageable, and create results-driven dialogue. Work has changed. With feedforward, so can the way we talk about it.

Highly recommended by bestselling author Marshall Goldsmith The secret to giving better feedback isn’t what we say – it’s what others hear. Too often, people hear about a past they can’t control, not a future they can. That changes with “feedforward” – a radical approach to sharing feedback that unleashes the performance and potential of everyone around us. From managers and coaches trying to energize their teams, to teachers hoping to motivate their students, to parents looking to empower their children, people from all walks of life want others to hear what they have to say. Through a lively blend of stories and studies, The Feedback Fix shows them how by presenting a six-part REPAIR plan that spreads feedforward across boardrooms, classrooms, and even dining rooms. Even with drastic changes in how we work and live, the experiences we create for others – joy or fear, growth or decline, success or failure – still hang on the feedback we share. The Feedback Fix makes a compelling argument for getting what we want by giving others what they need – all while rebuilding the way we lead, learn, and live.
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