A hard-hitting refresher presentation by John J. Nance, a founding Board Member of the National Patient Safety Foundation, and author of the acclaimed bestselling book, "Why Hospitals Should Fly"
Been a bit distracted lately?
With just a few “minor” external challenges like the Covid pandemic, faltering reimbursement, personnel shortages and uncertain futures (to name a few), no one in American Healthcare in any role is immune from a bit of professional anxiety. In fact, it can truthfully be said that anyone in healthcare who hasn’t been rattled simply doesn’t understand the situation.
From the Artificial Intelligence tsunami through the accelerating use of telemedicine, the noise level of change and challenge is having a very detrimental effect in one particular area: the challenge of remembering the major changes in quality, safety, and teamwork we achieved through the 20 years before Covid. In short, how do we keep those seismic achievements alive and thriving?
This presentation is a dynamic back-to-basics refresher on what we’ve accomplished and how to keep that flame burning brightly. Even though the Patient Centric Revolution was not yet complete, literally tens of thousands of patients are alive today who wouldn’t be with us had patient safety never emerged as a major focus of every healthcare organization.
The hallmark of John Nance’s presentations is his method of working in advance with each client to best address the organization’s specific challenges and needs. This is a mid- course rally focused on the future and reminding everyone why two decades of change has been so important.





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