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Jonathan Mildenhall - Rocket Companies CMO; Co-Founder & Chair, TwentyFirstCenturyBrand; Former CMO of Airbnb

Jonathan Mildenhall

Profile updated July 29, 2025
LocationTravels from San Francisco, CA, USA
$
$50,000 - $100,000
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About Jonathan Mildenhall

George Thompson, Cognosis o/b/o Anheuser-Busch
Zack Kass
Eric Boles
Daymond John
+17

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Brand Building in the 21st Century

As one of the most respected practitioners in transformative branding, Jonathan Mildenhall brings a level of expertise and success that few others can match to help drive significant growth and financial value. Having helped build some of the world’s biggest brands including Airbnb, Coca-Cola and Audi, Mildenhall is an expert at identifying what companies need to change in their marketing strategy to build community-driven brand loyalty. His goal is simple: build the most influential brands of our time through driving growth of financial, consumer, cultural, and employee value.

In this talk, Mildenhall presents the 4 Pillars of 21st Century Branding – a bespoke framework that clients can implement immediately. During this energizing session Mildenhall illustrates how applying these four pillars to Airbnb helped create the most influential travel brand on the planet, now valued at over $35 billion. He will also showcase the very best and the very worst application of this model from several different categories. He’ll answer questions like: What is the value of an influential brand? What makes an influential brand? And eventually, how can a company like Starbucks raise its prices, yet still have loyal customers after 40 years?

Attendees will see real life examples through Mildenhall’s riveting case study on brand activity in each of his 4 pillars:

  • Purpose-led, ensuring the purpose transcends, but is not disconnected from, the business plan
  • Community-driven with aligned incentives across customers, investors & employees
  • Technology-enabled by a world-class, data driven product
  • Narrative-based to unify all stakeholders with one shared and compelling story across all touchpoints

Speaking videos

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Media coverage

Airbnb CMO Jonathan Mildenhall Calls Out Cannes Lions for Lack ...

The Cannes Lions Festival recently announced the list of jury presidents for the upcoming festival and awards show, and not everyone is impressed. While the ...

How Jonathan Mildenhall Found His Higher Purpose by Taking a ...

In 2011, on a lark, Jonathan Mildenhall tried Airbnb for the first time. It turned out to be a transformative experience, he says now, one that not only sold him on ...

How Did I Get Here? Jonathan Mildenhall

Jonathan Mildenhall, Airbnb's marketing chief, wants to build a more trusting world.

Behind the Brand: Airbnb Tackles the Nature of Humankind in New Values-Driven Campaign

CMO Jonathan Mildenhall talks about Airbnb's latest campaign. "We believe in humanity and we’re putting that humanity and truth into the soul of our marketing...

Putting The CMO At The Center Of Brand Experience And ...

Jonathan Mildenhall explained how the founders interviewed the first 300 employees, but that the organization quickly got to a stage where they could no longer ...

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