Joseph Grenny
About Joseph Grenny
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Silence Kills: The Seven Crucial Conversations for Healthcare
Every year, 195,000 people die in U.S. hospitals because of medical mistakes. Often, well-intentioned professionals in healthcare organizations choose not to speak up when they’re concerned with the behavior, decisions, or actions of a colleague.
The study, Silence Kills: The Seven Crucial Conversations for Healthcare, conducted by VitalSmarts, in conjunction with the American Association of Critical-Care Nurses, links people’s ability to discuss emotionally and politically risky topics in a healthcare setting with key results such as:
-Patient safety -Quality of care -Nursing turnover
The study suggests that creating a culture where healthcare workers speak up before problems occur is a vital part of saving lives. Learn to step up to these seven crucial conversations and drastically transform your healthcare organization.
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Bestselling Author Joseph Grenny Presents a Community Date ...
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Books by Joseph Grenny
“Crucial Conversations: Tools for Talking When Stakes are High, Third Edition” (2021)
Keep Your Cool And Get The Results You Want When Faced With Crucial Conversations. This New York Times Bestseller And Business Classic Has Been Fully Updated For A World Where Skilled Communication Is More Important Than Ever. The Book That Revolutionized Business Communications Has Been Updated For Today’s Workplace. Crucial Conversations Provides Powerful Skills To Ensure Every Conversation—especially Difficult Ones—leads To The Results You Want. Written In An Engaging And Witty Style, The Book Teaches Readers How To Be Persuasive Rather Than Abrasive, How To Get Back To Productive Dialogue When Others Blow Up Or Clam Up, And It Offers Powerful Skills For Mastering High-stakes Conversations, Regardless Of The Topic Or Person. This New Edition Addresses Issues That Have Arisen In Recent Years. You’ll Learn How To: Respond When Someone Initiates A Crucial Conversation With You Identify And Address The Lag Time Between Identifying A Problem And Discussing It Communicate More Effectively Across Digital Mediums When Stakes Are High, Opinions Vary, And Emotions Run Strong, You Have Three Choices: Avoid A Crucial Conversation And Suffer The Consequences; Handle The Conversation Poorly And Suffer The Consequences; Or Apply The Lessons And Strategies Of Crucial Conversations And Improve Relationships And Results. Whether They Take Place At Work Or At Home, With Your Coworkers Or Your Spouse, Crucial Conversations Have A Profound Impact On Your Career, Your Happiness, And Your Future. With The Skills You Learn In This Book, You'll Never Have To Worry About The Outcome Of A Crucial Conversation Again.
“Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)” (2013)
“Influencer: The New Science of Leading Change, Second Edition” (2013)
“Change Anything: The New Science of Personal Success” (2012)
“Crucial Conversations Tools for Talking When Stakes Are High, Second Edition” (2011)
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