Karin Hurt
About Karin Hurt
Speech topics
Courageous Cultures: How to Help Your Team Solve Problems Faster and Surface Remarkable Ideas
Practical ways to inspire employee engagement and accelerate team performance.
Based on ground-breaking new research in innovation and problem-solving, you’ll learn what leaders like you are doing to build more creative and solutions-oriented teams. Teams who don’t just bring you more ideas, but practical ideas you can use to make work, work better.
You’ll explore the root causes of FOSU (fear of speaking up) and ways to turn your team’s fears and frustration into practical innovation. You’ll learn easy-to-use tools and techniques to empower solutions-thinking and customer-focused problem solving; how to respond to wacky ideas without crushing your team’s hearts and spirits; and techniques to encourage courage and deeper dialogue up, down, and sideways.
Your audience will leave with:
- Inspiration to be a role model of innovation and problem solving.
- Researched-based, practical techniques to inspire more confidence and competence sharing ideas.
- Tools to lead make it easy for team members to share practical, remarkable ideas
- Techniques to respond to ideas (even if you can’t use them) in a way that inspires future innovation and problem solving
Based on our award-winning book Courageous Cultures: Building Teams of Micro-Innovators, Problem Solvers and Customer Advocates (Harper Collins 2020)
We also have a very popular half-day to full-day program where your team applies our Courageous Cultures tools and techniques to strategic business challenges.
Speaking videos
Books by Karin Hurt
“Powerful Phrases for Dealing with Workplace Conflict” (2024)
An essential guide to master any workplace conflict with confidence and ease, have less drama, better results, and thrive at work. In many workplaces today, workplace conflict is an escalating issue. The shift to remote work and hybrid teams has left many people longing for deeper human connection. On top of this, add a younger generation clamoring for more feedback and impatient for change, steady advances in technology that can feel threatening to job security, or people reexamining priorities and quietly quitting. Take the increase in anxiety, stress, and depression, mix in the loss of human relationships, and you get less tolerance and understanding leading, ultimately, to more unresolved workplace conflict. Powerful Phrases for Dealing with Workplace Conflict is an essential resource for all employees (and their managers) who are looking for help on how to navigate frequent workplace conflicts, including with their boss and other difficult people, so they can rebuild trust, collaboration, and ultimately enjoy more influence at work. Leadership and workplace culture experts Karin Hurt and David Dye share practical and easy-to-follow tactics such as: Over 300 actual phrases you can use to deescalate common workplace conflict situations, build trust, and make better decisions.Clear examples and explanations of how phrasing will improve interactions.Critical communication tools to ensure workplace issues are addressed before they fester and become more difficult to manage.Findings, real-world cases, and inspiring stories from the World Workplace Conflict and Collaboration Survey of 5000+ people in more than 45 countries conducted by the authors.
“Courageous Cultures” (2020)
From executives complaining that their teams don't contribute ideas to employees throwing up their hands because their input isn't sought--company culture is the culprit. Courageous Cultures provides a road map to build a high-performance, high-engagement culture around sharing ideas, solving problems, and rewarding contributions from all levels. Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them. Too often, however, employees and leaders both feel that no one cares about making things better. The disconnect typically only widens over time, with both sides becoming more firmly entrenched in their viewpoints. Becoming a courageous culture means building teams of microinnovators, problem solvers, and customer advocates working together. A microinnovator is the employee who consistently seeks out small, but powerful, ways to improve the business. A problem solver is the employee who cares about what's not working and wants to make it better. They uncover and speak openly about what's not working and think critically about how to fix it. A customer advocate is the employee who sees through your customers' eyes and speaks up on their behalf. They actively look for ways to improve customers' experience and minimize customer frustrations. In our world of rapid change, a courageous culture is your competitive advantage. It ensures that your company is "sticky" for both customers and employees. In this book you'll learn practical tools to uncover, leverage, and scale the best ideas from every level of your organization.
“Winning Well: A Manager's Guide to Getting Results---Without Losing Your Soul” (2016)
You CAN love your job again. It can feel like a rigged game. Executives set aggressive goals, so managers drive their teams to burnout trying to deliver. Or, employees seek connection and support, so managers focus on relationships . . . and fail to make the numbers. The fallout is stress, frustration, and disengagement, and not just among team members—two-thirds of managers report being disengaged. To succeed, managers cannot choose between results and relationships. They need both: They must get people to achieve while creating an environment that makes them truly want to. Winning Well offers managers a quick, practical action plan—complete with examples, stories, and online assessments. They will learn how to: Stamp out the corrosive win-at-all-costs mentalityFocus on the game, not just the scoreReinforce behaviors that produce resultsSustain energy and momentumCorrect poor performance without dramaBuild productive relationshipsBe the leader people want to work for Today’s hypercompetitive economy has created tense, overextended workplaces. Keep it productive, rewarding, and even fun with this one-stop success kit.
“Overcoming an Imperfect Boss: A Practical Guide to Building a Better Relationship With Your Boss” (2014)
Want a better relationship with your boss, but don't know where to start? Are you working to be the best "boss" possible, but having trouble making deeper connection? Do you feel stuck in the middle trying to please a boss while being a good leader for your team? Most people leave the magic of what could be a career-changing relationship with their boss untapped. They follow traditional boss-subordinate protocol: say little, don't rock the boat, and stay out of the way. This outstanding guide provides a practical step-by-step approach to the most challenging bosses and scenarios (e.g. dealing with a moody, disengaged boss, or jerky boss; getting your boss to trust you; persuading your boss to your point of view; finding out where you really stand). The assessment tools and exercises help leaders on both sides of the relationship to communicate their opportunities and goals, and to develop specific strategies for improving their relationship. The practical advice experienced executive, Karin Hurt shares in Overcoming an Imperfect Boss is a must read for leaders yearning to make a bigger impact in their career. This book will help you become the boss you wish you had.
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