Kevin Schulman

While there is tremendous excitement over technology for healthcare, the business case begins with needs finding. Once we have identified a problem worth tackling, there are a variety of innovation models to help frame solutions that can be actionable and scalable.

This talk is focused on three needs and explores how business process innovation and technology innovation can come together to address these challenges. The needs are provider productivity, administrative costs, and building patient engagement through a digitally-enabled care model.

Attendee Results:

• How to apply a needs-finding approach to the large-scale issues in the healthcare market
• A review of the different innovation models available for consideration
• Application of this framework to three case studies