Lenn Millbower

Former Disney Institute expert and 25 year Walt Disney World leader Lenn Millbower will learn your client's success pain points and share strategies Disney applied in similar situations. You will then identify methods to make your own success magic.

Few thought Walt Disney would succeed.

He was a poor student, a mediocre artist, a miser with compliments, and broke most of his life. He also lived through tumultuous times. The great depression, two world wars, and the creative destruction of new technologies wreaked havoc on Disney’s world. Despite these odds, Walt Disney succeeded beyond everyone’s imagination. He transformed himself into an inspiring innovator, educator, storyteller, technology geek, customer service visionary, and exceptional team leader. How did Disney do it? Through a combination of four strategies:

• Creativity of effort;
• Continuity of focus;
• Customerization of his approach to serving people; and…
• Confidence in his abilities and results.

In this energizing presentation, you will learn specific strategies and methods Walt and his team used and ways they can be applied to solve your pain point problems.

If you are looking for an inspirational message customizing components of leadership, customer service, employee motivation and creative approaches, this program is for you.