The world is awash with forecasts and predictions about the future of work. They all contradict each other, revealing how much we don’t know about what the dynamic workforce of the future will need or look like. But there are fundamental mindsets and attitudes which will make organizations better able to be creative and responsive as the world changes. What does your company need to be trustworthy, relevant and capable of adapting to what cannot yet be seen.
This talk derives from all of Dr Heffernan’s major work around collaboration, creativity, curiosity and the need for organizations of all kind to stay connected to the societies they serve.

In February 2020, just as Covid-19 took hold in the UK, Uncharted by Margaret Heffernan was initially released. The coincidence was extraordinary. Here was a book which outlined how society, business and government were perilously unprepared to deal with uncertainty, just as one of the most disruptive events of a generation – a global pandemic – hit, throwing plans, predictions, systems and entire ways of thinking into utter chaos. Like so many risks in life the pandemic was “generally certain, but specifically ambiguous”; we knew that a new virus would likely emerge, but we did not know where or when, and we failed to adapt our thinking to prepare us adequately.




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