Mark Graban
About Mark Graban
Speech topics
Psychological Safety as a Foundation for Continuous Improvement
Mark’s keynote will explore the connections between Psychological Safety and Continuous Improvement, using examples from Toyota, KaiNexus, and other companies. Mark will explore how we can assess the current state of Psychological Safety in teams or across a broader organization. He’ll also discuss what leaders can do to help create conditions where employees feel safe enough to speak up about mistakes, problems, and improvement ideas. His latest book is titled The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
Speaking videos
Media coverage
New Book Challenges Conventional Wisdom: “The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation” by Mark Graban
Mistakes are often seen as roadblocks to success, but what if they were actually the stepping stones to growth and innovation? Mark Graban, award-winning author and consultant, tackles this paradigm in his latest book, "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation."
Books by Mark Graban
“Practicing Lean: Learning How to Learn How to Get Better... Better” (2023)
This is a book about practicing, learning, and sharing our experiences with the Lean methodology and the Toyota Production System. Doctors don't "implement medicine," they practice medicine. Lawyers don't "implement cases," they practice law. Shouldn't Lean facilitators, consultants, managers, and the like, also "practice Lean?" When most of us start with Lean, the practices and principles are new. We might struggle to make change happen. I know I did. Our initial clumsy efforts hopefully turn into proficiency and mastery over time. We shift from "doing Lean" to "being Lean" and teaching others how to be Lean. This book is a collection of honest and unvarnished first hand stories about learning, failing, and getting better at leading Lean transformation efforts. What mistakes have been made? What are the lessons learned? How do we "Plan, Do, Study, Adjust" our way to more effective Lean transformation models?
“The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation” (2023)
Graban's groundbreaking book challenges the traditional mindset of punishing errors, advocating instead for a culture that embraces mistakes as opportunities for growth and innovation. Drawing from real-life stories and insights from his popular podcast, “My Favorite Mistake,” as well as his extensive career in manufacturing, healthcare, and software, Graban presents a compelling case for why learning from mistakes is crucial for organizational success.
“Measures of Success: React Less, Lead Better, Improve More” (2019)
Are you tired of constantly reacting to every little change in your organization's metrics? Are you overwhelmed by the sheer amount of data you have to sift through, wondering which metrics are truly meaningful and which are just noise? If so, "Measures of Success: React Less, Lead Better, Improve More" is the book for you. Written by Mark Graban, a renowned expert in the field of process improvement, this book offers a practical guide to managing your organization's metrics in a more effective and sustainable way. With vivid stories and clear examples drawn from a variety of industries, including healthcare and software, Graban shows you how to identify meaningful signals in your metrics and respond to them systematically.
“Reflections from Lean Leaders: Transcripts from Podcast Interviews with Authors and Thought Leaders” (2019)
This book contains transcripts of Mark Graban interviewing some leading Lean management voices such as Jim Womack, John Shook, Eric Ries, Steve Spear, and more.
“Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Third Edition” (2016)
Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term bottom line. This updated edition of a Shingo Research Award recipient begins with an overview of Lean methods. It explains how Lean practices can help reduce various frustrations for caregivers, prevent delays and harm for patients, and improve the long-term health of your organization.
At a glanceMark Graban
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