Mark Levy

For years, organizations have tried to fix engagement, performance, and culture through top-down policies, programs, and perks—often with disappointing results. In this flagship keynote, Mark Levy introduces a fundamentally different approach: Employee Experience Design—a practical, design-led way to create work with employees, not for them.

Drawing on his experience pioneering Employee Experience at Airbnb and his work advising global organizations, Mark shares how leaders can move beyond traditional HR thinking to intentionally design the experiences that shape how people work, connect, and perform. Grounded in real-world stories and actionable frameworks from his book Employee Experience Design, this keynote equips leaders with tools they can apply immediately—regardless of industry, size, or stage.

Attendees leave with a new mindset for leadership, clarity on where to focus their efforts, and a blueprint for designing workplaces where people feel valued, engaged, and empowered—while delivering measurable business results.

Workshop Option:

This flagship keynote can also be delivered as a 2–3 hour interactive workshop focused on Designing Your Employment Brand. Designed for smaller groups (typically up to 30 participants), the workshop guides leaders and people teams through applying Employee Experience Design principles to their own organization. This format has been successfully delivered in conference settings as well as with intact leadership or People & Culture teams, and emphasizes hands-on design, discussion, and practical takeaways.

Best for: Enterprise leaders, CHROs, People & Culture teams, executive offsites, transformation initiatives, conferences seeking deeper engagement