
For decades, Disney's leadership model has been a source of great interest and fascination, and certainly the subject of countless books on the subject. Though much has been written and taught about Walt's philosophy and practices, as well as those of his successors, one essential element in the paradigm has been overlooked or assigned little importance. This book, written by a veteran of thousands of Disney Institute leadership programs before nearly three-quarters of a million professionals, rectifies the situation, detailing for the first time the little known factor that serves as yet another piece of Disney's transformational thinking. For anyone aspiring to contribute to a far better business model and an exceptional workplace culture, this is the place to start.

In 1950s Brooklyn, Margaret Ferry's compassion crosses the line when she stubbornly disregards the wishes of her parental aunt and uncle at a time when they are facing their own personal challenges. The theft of her uncle's valuable papers puts his job and career in great jeopardy, while her aunt is coming to terms with the heartbreaking news she received from her doctor. Compounding their struggles is Aunt Lolly, whose innocent intentions usually have disastrous results. Lolly's gift of a beautiful vintage shawl leads to catastrophe and the unfolding of events that are inexplicable, mystifying and life-changing beyond their immediate family and neighborhood. Amid trials, tribulations and the most unexpected turn of events, this is a story of conflict and love, goodness and miracles, and a secret whose consequences are unknown until the final surprising twist.
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