Michael Useem

Moments of decision are those times when an individual, team, or organization faces a tangible opportunity to go one way or another. And ultimately, every decision comes down to a go point — that moment when the essential information has been gathered, the pros and cons are weighed, and the time has come to get off the fence. Decisions at such points are at the heart of leadership and a driver of organizational performance.

Drawing on the decision moments of a range of company leaders, corporate directors — and even mountaineers on Mt. Everest, firefighters in the wilderness, and generals at Gettysburg — Michael Useem identifies what it takes for making timely calls when leadership really matters.