Nicola Winter

Even fighter pilots are led with empathy and respect these days – a new understanding of leadership is more necessary than ever. Outdated management cultures and hierarchies encourage mistakes in our work life that can have profound consequences. Using concrete and tangible practical examples from her time as an officer and pilot in the Air Force, as a consultant at McKinsey and from her research, Nicola shows her audience how empathy and respect as well as trust and clear communication help to minimize mistakes and promote performance significantly to achieve corporate goals and to sustainably promote the satisfaction of your entire workforce. Topics that she is particularly enthusiastic about in this domain are: "Communication under pressure", "Decision-making in critical situations", "Sharp Focus on key aspects", "Leadership at eye level" and "Self-management".