Patrice Williams-Lindo

Most companies measure AI adoption by tool rollout, not by the labor it quietly displaces or the risk it transfers onto the people absorbing the gap. Drawing on trade-press reporting in CIO and InformationWeek — including the finding that nearly a third of employees are quietly working around their organization’s own gen AI strategy — this session gives technology and business leaders a framework for surfacing invisible work before it becomes visible risk on the balance sheet.

Attendee Results:

• Learn to distinguish visible AI adoption metrics from the invisible labor shifts happening underneath them.
• Understand why employee workarounds are a leading indicator of AI strategy failure, not a compliance footnote.
• Get a practical framework for auditing where invisible work is accumulating inside their own teams.
• Leave with language to bring this risk to the board before it shows up as a budget line.