You are involved in negotiations every day of your life. Whether you are agreeing on appropriate schedules and deadlines for project, solving problems with customers, setting salaries, acquiring more staff for your department, or going out to dinner with your family, you need to be able to identify and utilize skills of great negotiators. You'll learn the top strategies to use in a negotiation and how to counter those strategies when they are used against you. Following this step-by-step approach helps you achieve what you both want in virtually any negotiation. (Specialized programs available for sales, purchasing and contract personnel.)
Peter's career takes him around the world as he helps leaders build organizations where employees love to come to work and customers love to do business.
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