Being managed, managing or just serving people. Why? People are complex algorithms with different emotions, perspectives, values, personalities, egos and interests, cultural, generational and historical backgrounds. Despite over 10’000 published literature titles on this topic, we still struggle to become better people in the workplace.
In this highly relevant talk, we will challenge the traditional dichotomies of "soft" and "hard" skills to a more nuanced understanding of "smart and sharp" skills, explore ten essential "smart" (as opposed to soft) skills, such as validation, emotional maturity, and humility, to better navigate interpersonal dynamics in professional settings and experience an important aha moment, that will be revealed at the end of this talk.
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What makes your job hard? Most likely it's working with others, right? Numerous studies demonstrate that working with people is the most stressful part of a job. Professor Loredana Padurean shares in 10 candid and authentic interviews, with professional managers and academic leaders from Asia School of Business and MIT Sloan, 10 essential skills that she coined as “smart” skills, (to replace the “soft” skills), such as validation, emotional maturity, followership, cognitive readiness and more. In the 10 interviews, you will hear how “regular” people navigate the complex waters of working with others, get practical suggestions about how to develop your own smart skills, and realize that you are also one of the people that makes the job harder than it should be!
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