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Quantum Marketing, Multisensory Branding and Marketing, Artificial Intelligence in Marketing, Experiential Marketing, Evolution and transformation of Marketing, Marketing Talent Management, Integrated Marketing and Communications Strategies, Marketing as a Force for Growth and a Force for Good, Positioning Marketing as a Force Multiplier in Organizations
Raja Rajamannar has been on both sides of the business aisle in his long and distinguished career. He has managed operations, led merger and acquisition teams, managed large businesses, P&L’s, and held leadership roles with such iconic brands as Mastercard, Humana, Wellpoint, Citigroup, and was the Chairman and CEO of Diner’s Club North America. Raja was born in India, the youngest of four children, studied chemical engineering, earned an MBA from the Indian Institute of Management, and sits on such boards as PLL Corporation, Bon Secours Mercy Health, the Ad Council, and is the World Federation on Advertising President. He has been recognized as the Global Marketer of the Year by WFA, one of the most influential CMOs by Forbes, and was inducted into The CMO Club Hall of Fame, among many other recognitions.
In Quantum Marketing, Mastercard’s CMO, Raja Rajamannar describes the four historical paradigms of marketing and contends that the industry is now hurtling into its ‘fifth paradigm’ – a brave, revolutionary age where practitioners need to prioritise new technologies, plus a broad command of PR, data and finance, in order to navigate a business world changing with unprecedented speed. In this frontier territory, he argues, the concept of loyalty is dead, and the very notion of a brand requires a complete re-imagination.
Customer behavior surrounding finances has changed dramatically this year. What are some of the changes that you’ve seen and what has Mastercard done to empower customers to use Mastercard technology in the past 12 months?

Raja Rajamannar, Chief Marketing Officer of Mastercard, shares breakthrough, frontier strategies to navigate the challenges marketers face to thrive in a modern business world that is changing with unprecedented speed and disruption. As technology has continually evolved in the last several decades, marketing has had to change with it, evolving through four significant stages that build on the strategies and tools of the previous era. What happens next in the fifth stage, or Fifth Paradigm, will not be an evolution, but a revolution. Almost everything about how marketing is done today, including the very notion of a brand itself, will require a complete re-imagination. As Chief Marketing Officer of Mastercard—one of the world’s most recognizable and decorated brands—Raja Rajamannar shares the forward-thinking ways all businesses must rethink their entire marketing landscape to remain relevant and be successful. Readers will: Understand the evolution of marketing and how to be at the forefront of future change. Get clarity on the right marketing strategies and tactics to pursue amidst an ever-evolving industry. Achieve breakthroughs in innovative thinking in order to compete in modern business. Gain perspective from top marketers across industries. Quantum Marketing is for all business people who seek to understand how rapidly marketing is evolving, what some of the smartest people in the discipline are doing to get ready for this dramatic shift, and what the new world will look like for companies, consumers, and society at large as the race to develop revolutionary marketing strategies reaches a whole new level.
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