Robert Richman

Engaged employees are productive, efficient, and have a great time. This means low turnover, and highly motivated employees you don’t have to micromanage. Values-based companies have employees who manage and motivate themselves.

Robert shares stories of the strength of the core values at Zappos.com (A company that became the #6 Best Place to Work in America and #1 in Customer Service), then shares the science behind why they work so well.

Once you learn the secrets behind how values work, you will know how to shape culture. Robert gives the group a process to use in discovering and then implementing the values across the organization.

Key Takeaways:

• Inspiring stories about how companies shifted their industries.
• Counter-intuitive principles to actively create disruption (rather than getting disrupted!)
• How to create stability in your organization, so that it’s safe to disrupt without jeopardizing the company.
• Techniques for shaking up jobs and careers in a way that enlivens people and reinvigorates their passion.
• Activate demonstrations, Q&A, and live disruption.