Susan Cain

With her bestselling phenomenon, Quiet, Susan Cain urged our society to cultivate space for the undervalued, indispensable introverts among us, thereby revealing an un­tapped power hidden in plain sight. Now she explores why we experience sorrow and longing, and how embracing the bittersweetness at the heart of life is the true path to creativity, con­nection, and authenticity. Susan shows how a bittersweet state of mind is the quiet force that helps us transcend our personal and collective pain. If we don’t acknowledge our own heartache, we can end up inflicting it on others. But if we realize that all humans know—or will know—loss and suffering, we can turn toward one another.

At a time of collective loss, profound discord, and personal anxiety, Bittersweet brings us together in deep and unexpected ways. Using her trademark mix of stories, research, memoir, practical tips, and inspiration, Susan will show you the power of a “Bittersweet” work culture, including:

• How the expression of sorrow, as well as joy, is key to deep creativity and genuine connection.
• Case studies of organizations, from hospitals to oil rigs, that have transformed their cultures—and smashed productivity records – by creating “bittersweet” cultures.
• An analysis of everything from Harry Potter novels to fashion photography to reveal what creativity really is—including its surprising relationship to longing, sorrow, and rising above our limitations.
• How you can use these insights and actionable steps to build true connection and foster a more creative and mutually supportive work environment.