Thomas Malone

Since its launch in the early 1990s, the internet has changed the way we communicate, share information and work. More recently, it’s dramatically changing how we think about and resolve collective issues. And according to Thomas Malone, the internet – and our use of collective intelligence – will truly transform how we solve big, global problems. Drawing from his work with the Sloan Center for Collective Intelligence (CCI), Malone examines how collective intelligence and new technologies are impacting the way people work together – for the better. The internet, he says, gives more people access to an increasing amount of information that allowed them to make larger contributions to their work and the world. Malone discusses new crowdsourcing resources like InnoCentive and CCI’s own Climate CoLab, their benefits, and how they’re already helping foster solutions to complex challenges – from specific workplace issues to global problems like climate change. Collective intelligence, Malone believes, is set to become an increasingly essential factor in companies’ capacity to achieve long-term competitiveness.